The call you missed
just texted you back.
You're under a sink. The phone rings out. Five seconds later the caller has a text from your business number, and a minute after that you have a booked job instead of a voicemail.
Try it on your own phone: call the demo line, let it ring out, press 1.
How it works
On the phone that rings for your business, dial a short carrier code we give you. Only the calls you don't answer come to us. Your number stays your number.
"Hi, this is {your shop}. Sorry we missed your call — reply with what you need and your address." From your business line, not a random number.
We ask what's wrong and where, offer two arrival windows from your calendar, and confirm. You get one text: BOOKED Tue 10am–12pm, water heater, 4512 Oak St.
Every reply reaches your cell. Answer from your phone and it goes out from the shop line. The bot steps back the moment you step in.
This texts them before they can.
Built for the hours you can't answer
Both hands in a panel. Head under a sink. Driving between jobs. That is when the calls come, and that is when they go to the next name on the list.
Shop Line answers the ones you can't, in your name, and hands you a customer who has already told you what they need.
What you see
A leads page with every missed caller, what they said, their voicemail written out, and what got booked. Every Friday a text with the three numbers that matter.
What it costs
Textback from your number, booking, owner alerts, voicemail transcripts, leads page, weekly report. Month to month — cancel by text. One recovered service call pays the month; one water heater pays the year.
Straight answers
Does this replace my phone or my number?
No. Nothing changes about how you work. You dial one code; we only ever see the calls you didn't answer.
Is texting customers like this allowed?
Yes. We only text people who just called your business and pressed 1, we say who we are in the first message, and STOP works instantly. We never send promotions or drip campaigns. Details on our SMS program page.
Will it quote prices?
Never. If a customer asks about price, it tells them you'll be in touch and hands the thread to you.
I already have voicemail.
Most callers who hit voicemail hang up and call the next name. This texts them before they can.
